TERMS AND CONDITIONS OF SALE
TAHITI PARACHUTISME / SKYDIVE TAHITI
PREAMBLE
These Terms and Conditions of Sale (hereinafter the “Terms and Conditions”) govern the contractual relationship between:
TAHITI PARACHUTISME, a limited liability company (SARL), operating under the commercial names Tahiti Parachutisme and Skydive Tahiti, whose registered office is located at:
BP 2914 – 98703 Punaauia
French Polynesia
Phone: +689 87 33 97 23
Email: [email protected]
Websites:
www.tahiti-parachutisme.com
www.skydive-tahiti.com
(hereinafter referred to as the “Provider”)
and
Any person making a booking or participating in a service offered by the Provider
(hereinafter referred to as the “Client” or the “Participant”).
These Terms and Conditions apply to all services marketed by the Provider, including:
tandem skydives;
photo and video options;
gift vouchers;
promotional offers;
services carried out in Tahiti, Moorea, Bora Bora or any future operating location.
Any booking implies full and unconditional acceptance of these Terms and Conditions.
The Client acknowledges having read these Terms and Conditions before making any booking and declares that they have the legal capacity to enter into a contract.
Skydiving is a regulated aerial sports activity involving inherent risks that cannot be completely eliminated, even when the strictest safety rules are followed.
The Client acknowledges being fully informed that this activity may result in injuries, permanent disability or, in exceptional circumstances, death.
The Client freely accepts these risks by choosing to participate in the activity.
The Provider implements all human, technical and regulatory means to ensure the safety of participants, without being able to guarantee the total absence of risk inherent to any aerial activity.
The Provider reserves the right to modify these Terms and Conditions at any time.
The applicable Terms and Conditions are those in force on the date the booking is confirmed.
ARTICLE 1 — DEFINITIONS
For the purposes of these Terms and Conditions, the following terms shall have the meanings set out below:
Provider
refers to Tahiti Parachutisme, operating under the commercial names Tahiti Parachutisme and Skydive Tahiti.
Client
refers to any person making a booking or purchasing a service.
Participant
refers to the person actually performing the skydive.
The Client and the Participant may be the same person.
Accompanying Person
refers to any person present on site who does not participate in the skydive.
Booking
refers to any request to participate that has been accepted by the Provider.
Gift Voucher
refers to a voucher allowing a service to be offered as a gift, under the conditions specified in these Terms and Conditions.
Ticket
refers to any purchased service that has not yet been used.
Deposit
refers to the amount paid in order to confirm a booking.
Activity Day
refers to the date scheduled for the skydive.
ARTICLE 2 — PURPOSE
These Terms and Conditions define the terms governing the booking, organization, performance and cancellation of the services offered by the Provider.
They apply to all bookings made:
online;
by telephone;
by email;
on site;
through a partner;
through a travel agency;
through a booking platform;
through a gift voucher.
Any contrary condition issued by the Client shall be deemed unwritten unless expressly accepted by the Provider.
ARTICLE 3 — SERVICES
The Provider offers, in particular:
tandem skydives;
photo and video services;
gift vouchers;
event services;
any additional service presented on its commercial materials.
The essential characteristics of the services are described on the Provider’s communication materials.
Photographs, videos, illustrations and advertising materials are provided for illustrative purposes only and have no contractual value.
The Provider reserves the right to modify its services when required for technical, operational or safety reasons.
ARTICLE 4 — ACCEPTANCE OF RISKS
The Client acknowledges having been informed that skydiving is a high-risk aerial activity.
The Client acknowledges in particular that, despite all safety measures implemented:
a technical incident may occur;
injuries may be sustained;
weather conditions may change rapidly;
certain operational decisions must be made immediately in the interest of safety.
The Client agrees to comply without objection with all decisions made by:
the pilot in command;
the tandem instructor;
the technical director;
the operations manager;
any member of staff responsible for safety.
Such decisions are made exclusively in the interest of the safety of persons and operations.
A Participant’s refusal to comply with safety instructions may result in exclusion from the activity under the conditions set out in these Terms and Conditions.
ARTICLE 5 — BOOKING
5.1 Booking procedures
Bookings may be made:
on the Provider’s websites;
by telephone;
by email;
through a partner platform;
through an approved reseller;
directly on site, subject to availability.
A booking shall only be considered final once:
it has been validated by the Provider;
the required deposit or payment has been received;
written confirmation has been issued.
The Provider remains free to refuse any booking when it considers that safety or organizational conditions do not allow the service to be properly performed.
5.2 Accuracy of information
The Client guarantees the accuracy of all information provided at the time of booking.
The Client undertakes in particular to provide accurate information regarding:
identity;
age;
weight;
height;
telephone number;
email address;
any requested medical information.
Any error, omission or false declaration likely to affect the safety or organization of the service may result in cancellation of the booking without refund when such error is attributable to the Client.
5.3 Availability
Bookings are recorded subject to availability.
The Provider reserves the right to modify schedules or the organization of rotations when operational or weather constraints so require.
ARTICLE 6 — DEPOSIT AND CONFIRMATION
In order to secure the booking, the Provider may request payment of a deposit.
The amount of this deposit is communicated to the Client at the time of booking.
Unless otherwise stated, the deposit must be paid within the period specified in the booking confirmation.
Failing payment within the specified period, the booking may be automatically cancelled without prior notice.
The reserved slot will then be immediately made available to other clients.
The Client acknowledges that a simple booking request does not constitute a confirmed booking.
ARTICLE 7 — PRICES
Prices are expressed in CFP francs (XPF).
They include all applicable taxes, unless otherwise stated.
The applicable prices are those in force on the date the booking is confirmed.
The Provider reserves the right to modify its prices at any time.
However, bookings already confirmed shall retain the price applied at the time of validation.
Bank fees related to international payments remain the responsibility of the Client.
ARTICLE 8 — PAYMENT METHODS
Payment for services may be made, in particular, by:
credit card;
bank transfer;
cash;
cheque, only when accepted by the Provider;
any other payment method offered at the time of booking.
The balance of the service must be paid no later than before the start of the activity, unless otherwise agreed in writing.
The Provider may refuse access to the activity if payment has not been made in full.
ARTICLE 9 — GIFT VOUCHERS
Gift vouchers may be nominative or transferable depending on the conditions specified when they are issued.
Unless otherwise stated, they are valid for a period of six (6) months from their date of issue.
They are non-refundable and cannot be exchanged for cash.
They shall not give rise to any refund, even partial, in the event of non-use during their validity period.
The Client is solely responsible for using the gift voucher before its expiry date.
Any extension of validity constitutes an exceptional commercial gesture left to the sole discretion of the Provider.
Such extension shall not create any right for the Client and shall not constitute a precedent that may be invoked by another client.
In the event of a price change between the date of purchase and the date of use, an additional payment may be requested.
ARTICLE 10 — RESIDENT RATES
Resident rates are reserved exclusively for persons meeting the conditions defined by the Provider.
The Provider may request any supporting document proving eligibility for the resident rate.
Failing presentation of valid proof, the Client must pay the difference between the resident rate and the applicable public rate.
Any false declaration may result in immediate cancellation of the booking without refund.
Promotional offers, resident rates, Tourism Fair rates and special offers are subject to their own validity conditions.
Unless otherwise stated, such offers are non-refundable and cannot be converted into cash.
ARTICLE 11 — VALIDITY OF PROMOTIONAL OFFERS
Promotional offers are valid only during their marketing period.
They cannot be combined with other promotions, unless otherwise stated.
Any modification of a booking may result in the loss of the benefit of the promotional offer.
ARTICLE 12 — COMMERCIAL GESTURES
The Provider may, exceptionally and without being obliged to do so, grant a rescheduling, an extension of validity, a credit note or any other commercial gesture.
Such decisions are made on a case-by-case basis depending on the circumstances.
They remain purely discretionary.
They shall under no circumstances constitute an acknowledgment of liability, a modification of these Terms and Conditions, or a precedent that may be invoked by another client.
ARTICLE 13 — CONDITIONS OF PARTICIPATION
Participation in an activity organized by the Provider is subject to compliance with these Terms and Conditions as well as the regulatory requirements applicable to tandem skydiving.
The Provider remains the sole judge of a participant’s ability to perform the skydive under satisfactory safety conditions.
Compliance with these conditions constitutes an essential obligation of the contract.
ARTICLE 14 — AGE OF PARTICIPANTS
Minor participants are accepted only subject to:
written authorization from their legal representatives;
the presence of at least one legal representative on site on the day of the activity, unless previously agreed by the Provider;
compliance with any applicable medical requirements.
The Provider may request any document allowing verification of the minor’s identity and that of their legal representative.
Refusal to present these documents may result in refusal of participation.
ARTICLE 15 — WEIGHT AND PHYSICAL LIMITATIONS
For reasons exclusively related to flight safety and the equipment used, participation is subject to compliance with the weight limits set by the Provider.
The weight provided at the time of booking must be accurate.
The Provider reserves the right to weigh the Participant before the skydive.
In the event of a significant difference between the declared weight and the measured weight, the Provider may:
apply an additional charge where applicable;
reschedule the service;
or refuse the skydive when safety conditions are no longer met.
When such impossibility results from an inaccurate declaration by the Client, the amounts already paid may be retained in accordance with the cancellation conditions set out in these Terms and Conditions.
ARTICLE 16 — HEALTH CONDITION
The Participant declares that they are fit to perform a tandem skydive.
It is the Participant’s responsibility to consult a doctor in case of doubt regarding their fitness.
The Provider does not carry out any medical diagnosis and cannot replace medical advice.
The Participant undertakes to spontaneously disclose any medical condition, treatment or situation likely to affect their safety or that of other participants.
ARTICLE 17 — MEDICAL CERTIFICATE
The Provider may require the presentation of a medical certificate in cases provided for by regulations or by its internal procedures.
A medical certificate is required in particular:
for persons aged 60 and over;
for minors when required;
in any other situation where the Provider considers this measure necessary.
The certificate must explicitly state that there is no contraindication to the practice of tandem skydiving.
In the absence of the requested document, the Provider may refuse participation.
ARTICLE 18 — CONTRAINDICATIONS
Without this list being exhaustive, skydiving may be inadvisable or incompatible with certain situations, including:
pregnancy;
unstabilized heart conditions;
significant neurological disorders;
uncontrolled epilepsy;
recent surgery;
recent fractures or dislocations;
significant spine or joint problems;
any condition likely to cause loss of consciousness.
The Participant remains solely responsible for the accuracy of the medical information provided.
ARTICLE 19 — ALCOHOL AND DRUGS
Participation under the influence of alcohol, drugs or any substance likely to impair physical or mental ability is strictly prohibited.
The Provider may immediately refuse participation to any person showing obvious signs of impairment.
This decision is made exclusively in the interest of safety.
No refund shall be due when such refusal results from non-compliance with this article.
ARTICLE 20 — MEDICATION
The Participant undertakes to inform the Provider of any medication that may affect alertness, balance or physical ability.
In case of doubt, the Provider may request medical advice or refuse participation.
ARTICLE 21 — SAFETY INSTRUCTIONS
The Participant undertakes to strictly comply with all instructions given by:
the pilot;
the tandem instructor;
flight crew;
the technical director;
any member of staff responsible for safety.
Failure to comply with these instructions may result in immediate termination of the service.
ARTICLE 22 — REFUSAL OF PARTICIPATION
The Provider may refuse a Client’s participation in particular when:
safety conditions are not met;
requested documents are not presented;
the health condition appears incompatible with the activity;
the Participant behaves dangerously;
the Participant refuses to follow instructions;
information provided at the time of booking is inaccurate.
Such decision is made exclusively in the interest of safety.
ARTICLE 23 — PARTICIPANT BEHAVIOR
The Participant undertakes to behave respectfully towards:
staff;
other participants;
facilities;
aircraft;
equipment used.
Any aggressive, insulting, threatening attitude or any behavior endangering safety may result in immediate exclusion from the activity.
The Provider may also refuse any future booking from a person who has behaved in a clearly inappropriate manner during a previous service.
ARTICLE 24 — LANGUAGE AND UNDERSTANDING OF INSTRUCTIONS
The Participant must be able to understand safety instructions given in French or English.
Failing this, it is the Participant’s responsibility to be accompanied by a person capable of providing accurate translation.
The Provider may refuse participation if understanding of essential safety instructions cannot be guaranteed.
ARTICLE 25 — ORGANIZATION OF SERVICES
The schedules communicated to the Client are given for information purposes only.
The Client is informed that a skydiving activity depends on numerous operational factors, including:
weather conditions;
authorizations from air navigation services;
aircraft availability;
technical constraints;
maintenance operations;
safety requirements;
aircraft performance;
number of participants;
any circumstance likely to affect the smooth running of operations.
Consequently, meeting, boarding and jump times may be modified at any time.
The Client undertakes to allow sufficient availability on the day of the activity.
As an indication, the average duration of a service is between 1 hour 30 minutes and 2 hours, but may exceptionally reach 3 hours or more when operational conditions so require.
ARTICLE 26 — WEATHER CONDITIONS
Skydiving is an activity entirely dependent on weather conditions.
The performance of a skydive requires, in particular, conditions compatible with aviation regulations and the Provider’s safety requirements.
Decisions relating to maintaining, rescheduling or cancelling a service are taken exclusively by:
the pilot in command;
the technical director;
the tandem instructor;
or any person appointed by the Provider.
The Client acknowledges that weather forecasts available on the internet, mobile applications or any other media do not constitute a decision-making reference for the conduct of the activity.
Only the Provider’s operational assessment shall prevail.
Decisions made for safety reasons may not be challenged.
ARTICLE 27 — RESCHEDULING DUE TO WEATHER CONDITIONS
When weather conditions do not allow the skydive to be performed under satisfactory safety conditions, the service shall be rescheduled to a later date.
The Provider will endeavor to offer a new slot during the Client’s stay whenever possible.
However, the Provider does not guarantee the availability of a new date before the Client’s departure.
The Client is expressly encouraged to schedule the skydive as early as possible during their stay in order to increase the chances of rescheduling in case of poor weather conditions.
The Provider shall not be held liable when no rescheduling can be offered due to the Client’s personal constraints, including:
departure date;
travel changes;
hotel booking;
cruise;
air ticket;
ferry;
professional or family obligations.
ARTICLE 28 — CANCELLATION AT THE CLIENT’S INITIATIVE
Any request for cancellation or rescheduling must be sent to the Provider in writing.
Requests are taken into account on the date they are received.
When the Client requests rescheduling more than 48 hours before the service, the Provider may, subject to availability, offer a new date.
No guarantee of availability is given.
In the event of a request made less than 48 hours before the activity, the Provider may retain the amounts paid in accordance with these Terms and Conditions.
ARTICLE 29 — NO-SHOW OR LATE ARRIVAL
The Client undertakes to respect the time indicated on the booking confirmation.
In the event of late arrival, the Provider will endeavor, as far as possible, to maintain the Client’s participation.
However, when the delay compromises the organization of operations or flight safety, the Provider may refuse participation.
Any no-show without prior notice shall be treated as a cancellation by the Client.
Amounts paid shall remain acquired by the Provider.
ARTICLE 30 — CANCELLATION BY THE PROVIDER
The Provider may cancel or interrupt a service in particular in the event of:
adverse weather conditions;
aircraft failure;
unexpected maintenance;
airspace restriction;
decision by competent authorities;
safety reasons;
force majeure.
The Provider shall offer, depending on the circumstances:
rescheduling;
a credit note;
or a refund when it appears justified.
The choice of the most appropriate solution belongs to the Provider, in compliance with applicable regulations.
ARTICLE 31 — REFUNDS
Refunds shall be made exclusively using the payment method used at the time of booking, unless otherwise agreed.
The Provider may issue a refund in particular when:
the service cannot be performed for a reason exclusively attributable to the Provider and no reasonable rescheduling can be offered;
a medical contraindication, duly justified by a medical certificate, is presented in accordance with these Terms and Conditions, provided that the certificate concerns a genuine inability to perform the skydive.
Refunds shall never cover expenses incurred by the Client outside the contract concluded with the Provider.
In particular, the following are excluded:
air tickets;
sea crossings;
hotels;
vehicle rentals;
meals;
additional activities;
loss of business;
moral prejudice;
loss of earnings;
or any other indirect damage.
ARTICLE 32 — INABILITY TO JUMP AFTER OPERATIONS HAVE BEGUN
When the Participant voluntarily gives up performing the skydive after preparatory operations have begun, including after:
the safety briefing;
equipment fitting;
boarding;
or any phase requiring the mobilization of human and material resources,
the service may be considered as having been performed.
The Provider shall assess each situation individually.
No refund shall be due when the abandonment results exclusively from the Participant’s own decision.
ARTICLE 33 — CLIENT AVAILABILITY
The Client acknowledges that skydiving requires a certain degree of flexibility.
The Client undertakes to allow sufficient availability for, in particular:
weather rescheduling;
schedule changes;
rotation changes;
aircraft changes.
The Provider strongly recommends that Clients book their skydive during the first days of their stay in French Polynesia.
This recommendation is a precautionary measure intended to maximize the chances of rescheduling in the event of adverse weather conditions.
ARTICLE 34 — PHOTOGRAPHS AND VIDEOS
The Provider offers, depending on the services chosen by the Client, a photography and/or video service carried out during the activity.
These services are performed using onboard electronic equipment subject to significant technical constraints.
Despite all care taken in their production, the Provider cannot guarantee the recording, preservation or perfect quality of images.
In the event of an exceptional technical failure affecting all or part of the photographs or videos, the Provider’s liability is limited to the refund of the price of the photo/video option concerned or to another commercial solution agreed with the Client.
Such failure does not affect the validity of the main tandem skydive service, provided that it has been performed.
The Client acknowledges that photographs and videos constitute an accessory service independent from the performance of the skydive.
ARTICLE 35 — PERSONAL BELONGINGS
For safety reasons, the Participant may only carry during the skydive equipment expressly authorized by the Provider.
Unless specifically authorized, the following are prohibited during the skydive:
mobile phones;
cameras;
personal recording devices;
GoPro-type action cameras;
drones;
telescopic poles;
tablets;
any object likely to become detached during the flight or freefall.
The Participant remains solely responsible for personal belongings brought on site.
The Provider shall not be held responsible for the loss, theft or damage of personal belongings, except in the event of proven fault on its part.
It is recommended to leave at home or at the hotel any valuable item not required for the activity.
ARTICLE 36 — CLOTHING
The Participant undertakes to wear clothing suitable for skydiving.
The Provider may refuse the participation of a Client whose clothing or footwear presents a risk to their safety or that of other participants.
Clothing recommendations communicated before the service must be followed.
ARTICLE 37 — SCUBA DIVING
The Participant is informed that scuba diving may be incompatible with a skydive when performed within an insufficient time interval.
The Provider recommends respecting the generally accepted safety intervals between scuba diving and skydiving.
The Participant remains solely responsible for complying with these recommendations.
In case of doubt, the Participant should seek advice from a doctor or their dive center.
ARTICLE 38 — IMAGE RIGHTS
At the time of booking, the Client may be invited to authorize or refuse the use of their image.
This authorization is collected separately from these Terms and Conditions.
In the event of consent, the Provider may use photographs or videos taken during the activity to illustrate its communication materials, including:
website;
social media;
brochures;
posters;
advertisements;
audiovisual materials.
The Client may withdraw consent for future uses under the conditions provided by applicable regulations.
Withdrawal of consent has no retroactive effect on uses already lawfully made.
ARTICLE 39 — PERSONAL DATA
Personal data collected is used exclusively for:
booking management;
organization of services;
compliance with legal and regulatory obligations;
accounting management;
communication with the Client.
Data processing is carried out in accordance with applicable personal data protection regulations.
The Client has rights of access, rectification, erasure, restriction of processing, objection and portability under the conditions provided by the applicable regulations.
Any request may be sent to the Provider by email.
ARTICLE 40 — INSURANCE
The Provider declares that it holds the legally required insurance policies for the performance of its activity.
Certain services may be performed with the involvement of independent providers holding their own professional insurance policies.
It is the Client’s responsibility to check that their personal insurance covers the financial consequences that may result from participation in an aerial sports activity.
The Provider recommends taking out appropriate individual insurance when the Client considers such protection necessary.
ARTICLE 41 — LIABILITY
The Provider is bound by an obligation of means in the organization and performance of the services.
It implements all reasonable measures intended to ensure participant safety in accordance with applicable regulations and industry standards.
The Provider shall not be held liable for damage resulting in particular from:
fault of the Client;
failure to comply with safety instructions;
inaccurate or incomplete information provided at the time of booking;
an undeclared medical contraindication;
the behavior of a third party;
an event of force majeure.
No provision of these Terms and Conditions shall have the effect of excluding or limiting the Provider’s liability in cases where such exclusion is prohibited by law.
ARTICLE 42 — FORCE MAJEURE
The Provider shall not be held liable when prevented from performing all or part of its obligations due to an event of force majeure within the meaning of applicable law.
Such events may include, without limitation:
natural disasters;
cyclone;
tsunami;
earthquake;
fire;
pandemic;
epidemic;
administrative decision;
airport closure;
airspace restrictions;
labor dispute;
fuel shortage;
war;
act of terrorism;
any external event making performance of the contract impossible or dangerous.
In such a case, the Provider will endeavor to offer an appropriate solution, without being liable for damages solely due to such impediment.
ARTICLE 43 — CLAIMS
Any claim relating to a service must be sent to the Provider as soon as possible, together with all useful information for its review.
The Provider undertakes to examine each claim diligently and to seek, where possible, an amicable solution.
ARTICLE 44 — SPECIFIC CONDITIONS FOR OPERATIONS IN BORA BORA
Services carried out in Bora Bora are organized as specific operations, subject to particular logistical, aviation, weather and operational constraints.
The Client acknowledges that operations in Bora Bora may require:
the mobilization of an aircraft;
the travel of a team;
coordination with local service providers;
the obtaining of operational authorizations;
a minimum number of participants;
an organization different from that applied at other operating locations.
Final confirmation of a service in Bora Bora may be subject to reaching a minimum number of participants or to operational validation by the Provider.
In the event of an insufficient number of participants, or in case of logistical, technical, aviation or weather constraints, the Provider may offer:
rescheduling;
a change of date;
a credit note;
or a refund when no reasonable rescheduling can be offered.
The Client acknowledges that the schedules communicated for Bora Bora are provided for information purposes only and may be modified up to the day of the activity for operational or safety reasons.
Personal expenses incurred by the Client in connection with their presence in Bora Bora, including accommodation, transport, air tickets, boat transfers, taxis, meals or any other related expenses, shall not give rise to any refund by the Provider.
These Terms and Conditions fully apply to services carried out in Bora Bora, subject to the specific conditions set out in this article.
ARTICLE 45 — APPLICABLE LAW AND COMPETENT JURISDICTION
These Terms and Conditions are governed by French law as applicable in French Polynesia.
In the event of a dispute, the parties shall endeavor to seek an amicable solution before any legal proceedings.
Failing an amicable agreement, the dispute shall be brought before the court with material and territorial jurisdiction.
APPENDIX A — CONDITIONS OF PARTICIPATION
These conditions supplement the Terms and Conditions.
1. Physical condition
The participant certifies that they:
are able to perform a tandem skydive;
do not have any known undeclared medical contraindication;
have provided accurate information at the time of booking.
In case of doubt, the participant undertakes to consult a doctor before the skydive.
2. Weight
The weight provided at the time of booking must be accurate.
A weighing may be carried out at any time.
Depending on the measured weight, the Provider may:
apply an additional charge where applicable;
modify the reserved slot;
assign another instructor;
reschedule the skydive;
refuse the skydive when technical or safety limits are exceeded.
3. Medical certificate
A medical certificate may be required in particular:
for persons aged 60 and over;
for minors when required by regulations or internal procedures;
in any situation where the Provider considers it necessary.
The certificate must state that there is no contraindication to the practice of tandem skydiving.
4. Minors
Minor participants must:
provide parental authorization;
be accompanied by a legal representative on the day of the activity, unless otherwise agreed by the Provider;
meet the applicable medical requirements.
5. Refusal of participation
The Provider may refuse participation in particular when:
requested documents are not provided;
the information provided is inaccurate;
safety conditions are not met;
the participant behaves dangerously or in a manner incompatible with the smooth running of the activity.
The refusal is based exclusively on safety considerations.
APPENDIX B — RECOMMENDATIONS BEFORE THE SKYDIVE
In order to ensure the smooth running of the activity, participants are advised to:
sleep normally the night before;
eat a light meal before the skydive;
stay properly hydrated;
wear closed shoes;
wear comfortable clothing allowing the harness to be fitted properly.
The participant also undertakes to:
not consume alcohol or drugs before the activity;
report any change in health condition;
comply with instructions given by staff.
For safety reasons, it is recommended not to scuba dive within 24 hours before the skydive.
After the skydive, the participant is invited to follow applicable safety recommendations before any further scuba diving.
When the skydive requires access to a restricted airport area, the participant must be able to present a valid identity document if requested by the competent authorities.
APPENDIX C — GIFT VOUCHERS
Gift vouchers are valid for the period indicated when issued.
They may only be used during their validity period.
They are non-refundable.
They may be transferred to another person provided that this person meets the conditions of participation.
Any extension of validity constitutes an exceptional commercial gesture.
The Provider remains free to accept or refuse such extension.
Any extension may be subject to payment of an additional amount corresponding to changes in applicable prices.
APPENDIX D — RESIDENT RATES
Resident rates are reserved for persons meeting the conditions defined by the Provider.
Proof may be requested before or on the day of the activity.
In the absence of valid proof, the Client must pay the difference with the applicable public rate.
Any inaccurate declaration may result in cancellation of the booking or refusal of participation.
APPENDIX E — PHOTOS AND VIDEOS
Digital files are generally delivered as soon as possible after the service has been performed.
Delivery times may vary depending on technical or operational constraints.
The Provider endeavors to ensure the best possible image quality but cannot guarantee a result identical to the advertising visuals or examples shown on its communication materials.
APPENDIX F — SPECIFIC CONDITIONS FOR BORA BORA
Skydives organized in Bora Bora are subject to specific planning.
The Client is informed that these operations may depend on:
the number of registered participants;
weather conditions;
aviation constraints;
aircraft availability;
required authorizations;
team availability.
The Provider recommends that Clients wishing to skydive in Bora Bora allow sufficient availability on site so that, where possible, the activity may be rescheduled in the event of adverse weather conditions or operational constraints.
If it is impossible to perform the service in Bora Bora, the Provider may offer an alternative solution, including rescheduling, a credit note, a service at another operating location or a refund when justified.
APPENDIX G — CONTACT
For any question concerning a booking, modification, claim or the exercise of personal data rights, the Client may contact:
Tahiti Parachutisme
BP 2914 – 98703 Punaauia
French Polynesia
Phone: +689 87 33 97 23
Email: [email protected]
Websites:
www.tahiti-parachutisme.com
www.skydive-tahiti.com
End of the Terms and Conditions of Sale