GENERAL TERMS AND CONDITIONS OF SALE – TAHITI PARACHUTISME
PREAMBLE
TAHITI PARACHUTISME and SKYDIVE TAHITI are commercial brands operated by Tahiti Parachutisme, a limited liability company.
The websites:
• www.tahiti-parachutisme.com
• www.skydive-tahiti.com
are the exclusive property of Tahiti Parachutisme.
These General Terms and Conditions of Sale (hereinafter referred to as the “GTCS”) define the terms governing the booking and performance of the services offered.
Any booking implies full and unconditional acceptance of these GTCS.
Tahiti Parachutisme reserves the right to amend these GTCS at any time. The applicable version shall be the one in force on the date of booking.
ARTICLE 1 – Scope of Application
These GTCS apply to all services offered by Tahiti Parachutisme.
Visual materials, photographs, and descriptions provided on communication media are for indicative purposes only and shall not be deemed contractual.
ARTICLE 2 – Services and Bookings
2.1 Services Offered
The services offered for sale are those presented on Tahiti Parachutisme’s websites.
It is the customer’s responsibility to ensure that the selected service is suitable for their personal situation, particularly with regard to physical and medical conditions.
Tahiti Parachutisme remains available to provide additional information prior to booking.
2.2 Gift Vouchers / Tickets (For French Polynesia resident only)
Gift vouchers and tickets are:
• Valid for six (6) months from the date of issue
• Freely transferable
• Non-refundable
Gift vouchers, promotional offers, Salon du Tourisme offers, and resident rates benefit from specific pricing conditions and are strictly non-refundable.
In the event of inability to attend, a rescheduling or transfer may be offered, subject to applicable conditions.
2.3 Booking Confirmation
Bookings are confirmed electronically via the email address provided by the customer.
The information supplied during the booking process is the sole responsibility of the customer.
ARTICLE 3 – Service Execution
Services are subject to:
• Weather conditions
• Aviation authorizations and restrictions
• Technical and operational constraints
Scheduled times are provided for guidance only. Customers are required to allow sufficient availability.
ARTICLE 4 – Prices
All prices are expressed inclusive of applicable taxes (TTC / VAT included where applicable).
The price applied shall be the one in force at the time of booking.
ARTICLE 5 – Payment
Payment may be made by:
• Credit card
• Bank transfer
• Cheque
• Cash
In the event of a payment incident, Tahiti Parachutisme reserves the right to suspend or cancel the booking.
Full payment must be completed no later than forty-eight (48) hours prior to the scheduled activity. Failing this, Tahiti Parachutisme may cancel the jump and reassign the time slot.
ARTICLE 6 – Safety and Conditions of Execution
6.1 Safety Principle
Safety is the absolute priority of Tahiti Parachutisme.
Accordingly, Tahiti Parachutisme may postpone or cancel any service, including on the day of the activity, particularly in the event of:
• Adverse weather conditions
• Technical constraints
• Safety conditions deemed unsatisfactory
Such decisions remain at the sole discretion of Tahiti Parachutisme.
6.2 Physical and Medical Conditions
The execution of the skydive is subject to physical and medical conditions compatible with skydiving activities.
Tahiti Parachutisme reserves the right to refuse or postpone any service if such conditions are not met.
It is the customer’s responsibility to disclose any relevant condition prior to the activity.
6.3 Rescheduling / No-show
Any rescheduling request must be submitted at least forty-eight (48) hours prior to the scheduled date.
In the event of absence or delay preventing the execution of the service, the service shall be deemed due.
6.4 Cancellations
In the event of cancellation attributable to Tahiti Parachutisme, a rescheduling without additional charge shall be offered, subject to availability.
6.5 Refunds
Refunds may only be granted upon presentation of a valid medical certificate indicating a contraindication to skydiving.
In the event of a cancellation initiated by Tahiti Parachutisme, and where no alternative date can reasonably be arranged within the validity period of the booking, a refund may be considered.
Such refunds shall apply exclusively in cases where the service cannot be performed due to operational, safety, or regulatory constraints attributable to Tahiti Parachutisme.
Personal scheduling constraints, travel arrangements, or availability limitations of the customer shall not constitute grounds for a refund.
ARTICLE 7 – Weather Conditions
Skydiving activities are inherently dependent upon weather conditions.
Postponements due to weather conditions shall not give rise to refunds but to rescheduling.
ARTICLE 8 – Photos and Videos
Photos and videos are provided within reasonable timeframes.
Exceptional technical constraints may occur without engaging the liability of Tahiti Parachutisme.
ARTICLE 9 – Personal Data
Personal data collected is necessary for service management and processed in accordance with applicable regulations.
ARTICLE 10 – Image Rights
Unless prior written objection is received, the customer authorizes Tahiti Parachutisme to use images captured during the activity for communication purposes.
ARTICLE 11 – Participant Obligations
Participants agree to:
• Comply with all safety instructions
• Present themselves in a physical condition compatible with the activity
• Not be under the influence of alcohol or prohibited substances
• Not have engaged in scuba diving within the twenty-four (24) hours preceding the jump
ARTICLE 12 – Insurance
Tahiti Parachutisme holds all mandatory insurance policies relating to its activities.
ARTICLE 13 – Liability
Skydiving is an activity involving inherent risks.
Tahiti Parachutisme implements all necessary measures to ensure service safety.
ARTICLE 14 – Applicable Law
These GTCS are governed by French law.
Any dispute shall fall under the exclusive jurisdiction of the courts at Tahiti Parachutisme’s registered office.